Returns and refunds policy

We do not accept returns of electronic files (MP3s, MP4s, or PDFs), but will replace defective files as stipulated here.

If you have an issue with a defective file, incorrect files or missing files from a purchase, contact Customer Care by email ( or by phone, 917-206-1422. Please provide your order number, telephone number and email address, and the reason for returning the product.

Customer Care is available Monday-Friday, during regular business hours (excluding holidays).

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