Returns and refunds policy

The Redeemer Sermon Store does allow for returns of physical products in their original condition within thirty days of purchase date. This includes DVDs, books, and manuals. It is the responsibility of the customer to obtain a Return Authorization email, and to ship the items back to the following address, including a printed copy of the Return Authorization email:

New Office Location
Gospel in Life - Redeemer Presbyterian Church
1166 Avenue of the Americas, 16th Floor
New York, NY 10036

To obtain a Return Authorization email, contact Customer Care by email ( or by phone, 917-206-1425. Please provide your order number, telephone number and email address, and the reason for returning the product.

We do not accept returns of electronic files (MP3s, MP4s, or PDFs), but will replace defective files as stipulated here.

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